Program information & refund policy

We provide community education, training, recreational activities, support and services for our community members.

Some of our vocationally focused courses are funded by Adult, Community & Further Education (ACFE) and follow their guidelines for non-accredited learning to ensure a quality standard and pathway to accredited courses. All classes are conducted by qualified and industry experienced tutors.

Concession tuition fees are available — contact us for more information. Concessions do not apply to students whose tuition fee is being fully paid by a Commonwealth program or initiative.

If you are having difficulty with payments you can discuss a payment plan with the administrative staff. Applications for special consideration must be accompanied by a letter from a support agency.

Refund policy on courses

Brunswick Neighbourhood House (BNH) reserves the right to cancel workshops/courses due to insufficient numbers.

If we cancel the workshop/courses you will be entitled to a 100% refund, or you may choose to transfer to another workshop/course with BNH, subject to availability.

If you decide to withdraw 7 or more days prior to the workshop/course date BNH will retain a 10% administration fee. If you decide to withdraw less than 7 days prior to the workshop date BNH will retain 100% of your fees.
There will be no credit given for missed sessions.