Program information & cancellation policy

We provide community education, training, recreational activities, support and services for our community members.

Some of our vocationally focused courses are funded by Adult, Community & Further Education (ACFE) and follow their guidelines for non-accredited learning to ensure a quality standard and pathway to accredited courses. All classes are conducted by qualified and industry experienced tutors.

Concession tuition fees are available — contact us for more information. Concessions do not apply to students whose tuition fee is being fully paid by a Commonwealth program or initiative.

If you are having difficulty with payments you can discuss a payment plan with the administrative staff. Applications for special consideration must be accompanied by a letter from a support agency.

Cancellations & Refunds

As a community organisation, we require a minimum number of enrolments in order to proceed with each course or workshop in the advertised program. BNH reserves the right to cancel any aspect of its programming at any point prior to the advertised start date. Please note the cancellation policy below.

BNH Cancellation

In the event that BNH cancels a program prior to delivery, enrolled students will receive  a 100% refund of course fees paid. BNH will attempt to provide students with a minimum of 14 days notice.

Student Cancellation

In the event that an enrolled student cancels prior to the advertised start date, the following categories apply:

cancellation with 14 days or less notice, BNH retains 100% of course fees paid (refund 0%)

cancellation with 15 days or more notice,  BNH retains 20% of course fees paid. (refund 80%)

There will be no refund given for missed sessions.